Have you experienced unacceptably bad results when contacting (or trying to contact) the Social SecurityAdministration (SSA)?

 

Years of underfunding by Congress has left the Agency with 57,000 employees, the lowest staffing in 50 years. At least7,000 more are being cut right now. Offices are being closed. Hold times on the toll-free number are way too long, andthe MySSA website has been crashing. One million disability claims and appeals await decisions, processing times have tripled, and 30,000 applicants die each year while waiting for a final decision. PSARA wants to share powerful personalstories about degraded services and harm to workers and their families with our elected repre- sentatives and/or the press.

 

At the same time, we want to hear from you about what SSA programs and services mean to you and to your family, andwhat would happen if they were lost or further eroded. Retirees, disabled individuals, their spouses and dependent chil- dren, and surviving spouses and children in the event of a worker’s death, all rely on timely and compassionateservice delivery. The same is true for clients who apply for Medicare and Supplemental Security Income. Incomeverifications needed to qualify for other programs, and referrals to these providers, are also vitally impor- tant.

 

Help us save Social Security and restore service delivery. Please share your personal stories with organizer@psara.org.